“We currently have two sets of values within our organisation after another (Housing) association joined us 18 months ago under the umbrella of the Group. We needed to develop one common set of values as the basis for shaping a consistent culture across the Group to support the new Strategic Plan and I was keen to use a methodology that would be credible and also inclusive. After a recommendation from a colleague I engaged Chris to work with us to use the Barrett Values Centre model.
From the outset Chris was very generous with his time and worked from a place of deep personal integrity, very much focused on finding the best way to add value for our organisation in delivering a meaningful culture audit.
After much discussion we decided to run the CTT training in-house with members of our OD and HR teams and to learn experientially using our live data. My intention was to develop our in-house capacity, equipping us with the skills and tools to meaningfully build a values-based culture, and to invest in some high quality personal development for key members of my People Team.
Chris facilitated the training and did so not only with evident skill and knowledge, but with an ease and gentle wisdom that created a relaxed and enjoyable learning environment that really allowed people to open up. The litmus test for me was to see one of the team transition from being sceptical and questioning, to open and inspired by the end of the programme.
We went away feeling confident with the tools and were quickly able to credibly deliver the results to our Exec Team and facilitate values workshops with cross sections of staff, using the outputs from the culture audit to create our new values.
Chris is continuing to keep in touch to provide support and guidance in helping us to achieve our shared vision of ‘Inspiring the Creation of a Values-Driven Housing Association’ which we are really excited about.” Jennifer Flint, Group Assistant Director People, Isos Housing Group
“We have worked with Chris since November 2013. We were introduced to him after we read ‘Building a Values-Driven Organization’ by Richard Barrett and wanted to adopt this approach. His role in this was crucial and he successfully enabled us to set up a framework to understand and embed our values through the use of surveys and Cultural Navigators. In addition to this he has undertaken some executive coaching on an individual and team basis. He is tenacious and brings a focus to the discussion and it is a challenging experience but for all the right reasons. His approach is to build on your strengths and aspirations and he brings a real authenticity to the process. I would certainly recommend him to any organisation who really wants to take this stuff seriously. ‘Go on, I dare you’. Caroline Gitsham, former Executive Director, Vision & Culture, Gentoo Group
“I have found Chris to be a source of expertise and knowledge in the field of values-based leadership and culture change. He is thorough in his approach – his skill as a coach is to push through to get to the core of challenges and issues in order to build a structured action plan. I would recommend Chris to anyone looking for a grounded and pragmatic coach“. Liz Raczi, Global Diversity and Employee Engagement Manager, BNP Paribas Securities Services
“I have worked with Chris since 2006 when we first met. Chris brings his whole self into our collaboration, I know that he is fully engaged with his mind and his heart and his is not afraid to challenge if there is an opportunity to make things better. He is kind, caring and has a wonderful ability to meet people where they are. He is a creative facilitator and a great coach. I know that he has made a positive difference to many people as he has guided them through the Barrett/CTT training courses.” Phil Clothier, CEO Barrett Values Centre